Systems Integration

Facebook, Twitter, WhatsApp, Telegram, SMS, Email, CRM and Telephony

Omni-Channel Social Media

You can now Integrate your Social Media with your Contact Centre Applications! Making your contact centre a true omni-channel experience!

FACEBOOK

Facebook posts to your business page integrated in to your business applications and telephony solutions.

TWITTER

Twitter mentions and messages integrated in to your business applications and telephony solutions.

WHATSAPP

Business WhatsApp Messages integrated in to your business applications and telephony solutions.

Omni-Channel Text and Voice Messaging

VOICE CALLS

Voice Calls integrated to your business applications using our CRM Integration as a Service 

SMS

SMS Messaging Integrated to all your Business applications and telephony solutions. 

EMAIL

Email Messaging Integrated to all your Business applications and telephony solutions.

Custom CRM Integration

Integrate your telephony solution with your CRM at the click of a button

1

PBX

When a call is made to or from your PBX trigger a screen pop of the Secured. amazing CRM Integration as a service.

2

Secured.Service

Let the magic happen, we integrate with your CRM to carry out the actions you need such as screen pop.

3

CRM

Add events you your CRM and event upload your call recordings for those events so you can easily access them in the future.

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Birr, Ireland

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