Omni-Channel Social Media
You can now Integrate your Social Media with your Contact Centre Applications! Making your contact centre a true omni-channel experience!
Facebook posts to your business page integrated in to your business applications and telephony solutions.
Twitter mentions and messages integrated in to your business applications and telephony solutions.
Business WhatsApp Messages integrated in to your business applications and telephony solutions.
Omni-Channel Text and Voice Messaging
VOICE CALLS
Voice Calls integrated to your business applications using our CRM Integration as a Service
SMS
SMS Messaging Integrated to all your Business applications and telephony solutions.
Email Messaging Integrated to all your Business applications and telephony solutions.
Custom CRM Integration
Integrate your telephony solution with your CRM at the click of a button
1
PBX
When a call is made to or from your PBX trigger a screen pop of the Secured. amazing CRM Integration as a service.
2
Secured.Service
Let the magic happen, we integrate with your CRM to carry out the actions you need such as screen pop.
3
CRM
Add events you your CRM and event upload your call recordings for those events so you can easily access them in the future.
Contact Us
Drop us a line… We will get back to you shortly!